1. Customer Service - How would you rate the competency of our Customer Service team? (i.e. are they helpful, display the right attitude, skilled and competent?)

Very Good Satisfactory Unsatisfactory

2. How would you rate our ability to resolve your queries effectively? (i.e on returns, warranty adjudication, incorrect deliveries and pricing overcharges)

Very Good Satisfactory Unsatisfactory

3. Pricing - Is it accurate and comprehensive when you call to place an order? (i.e. Is it comprehensive and in line with the price field agreed with your sales person?)

Yes No - new ranges are not always priced No - always discrepancies

4. Technical Support - How would you rate our technical knowledge when you call with a technical query? – (i.e. fitment, specifications, cross referencing a competitor product)

Excellent Very Good Incosistent (Depends on who I speak to) Poor

5. Delivery Service - How would you rate our delivery service? - (i.e delivered on time, correctly labelled and clean, correct paperwork, drivers courteous and helpful)

Very Good Satisfactory Unsatisfactory

Would you consider leaving us a google review?